Terms of Service

1. Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Bajora, MB (company registration code: 303236293, VAT code: LT100011), a company registered and operating under the laws of the Republic of Lithuania, with its registered office at Skatules g. 17A, LT-06298, Vilnius, Lithuania ("Argothos," "Company," "we," "us," or "our").

We operate the Argothos platform, accessible at argothos.com (the "Site"), which provides AI-powered business assistant services through specialized helper personas, a Knowledge Base system, and related automation features (collectively, the "Services").

1.1 Acceptance of Terms

By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and the entity.

If you do not agree with any part of these Terms, you must not access or use our Services.

1.2 Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated at least 30 days in advance via email or a prominent notice on the Site. Your continued use of the Services after such changes constitutes acceptance of the updated Terms. If you disagree with changes, you may terminate your account before the effective date.

2. Account and Access

2.1 Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use our Services. By registering, you represent and warrant that you meet this age requirement and that all information you provide during registration is truthful, accurate, and complete.

2.2 Registration

To access certain features, you must create an account by providing accurate and current registration information. You agree to promptly update your information if it changes. We reserve the right to suspend or terminate accounts that contain inaccurate, outdated, or incomplete information.

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized access or security breach. We are not liable for losses arising from unauthorized use of your account where you have failed to safeguard your credentials.

2.4 Service Modifications

We continuously improve our platform and may modify, update, or discontinue any feature or aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify you of material changes that affect your use of the Services. We shall not be liable for any modification, suspension, or discontinuation of the Services.

3. AI Services and Content

3.1 Nature of AI-Generated Content

Argothos provides AI-powered helper personas that generate responses, suggestions, and content based on artificial intelligence models. You acknowledge and agree that:

• AI-generated content is provided for informational and productivity purposes only and does not constitute professional, legal, financial, medical, or other expert advice.
• AI outputs may contain inaccuracies, errors, or biases. You are solely responsible for reviewing, verifying, and validating any AI-generated content before relying on it or using it in any context.
• We do not guarantee the accuracy, completeness, reliability, or fitness for a particular purpose of any AI-generated content.
• AI models may evolve over time, which can result in different outputs for similar inputs. We do not guarantee consistency of results.

3.2 Acceptable Use of AI Services

You agree to use our AI Services responsibly and in compliance with all applicable laws. You shall not use the AI features to:

• Generate content that is harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Create misleading or deceptive content intended to impersonate real individuals or manipulate others.
• Generate content that infringes upon the intellectual property rights of any third party.
• Produce content for use in making consequential decisions about individuals (such as employment, credit, or insurance) without appropriate human oversight.
• Attempt to extract, reverse-engineer, or reconstruct the underlying AI models, training data, or algorithms.
• Circumvent any usage limits, content filters, or safety mechanisms built into the Services.

3.3 Knowledge Base

Our Knowledge Base feature allows you to upload documents and data to create a personal knowledge base. You retain full ownership of all documents and data you upload. We process this data solely to provide the knowledge base functionality and do not use your uploaded content to train or improve general AI models. You are responsible for ensuring that you have the right to upload any content you submit and that such content does not violate third-party rights.

4. User Conduct

4.1 General Obligations

You agree to use the Services only for lawful purposes and in accordance with these Terms. You are solely responsible for all content you create, upload, share, or transmit through the Services.

4.2 Prohibited Activities

You agree not to:

• Violate any applicable local, national, EU, or international law or regulation.
• Abuse, harass, threaten, impersonate, or intimidate any person.
• Upload or transmit any material containing viruses, malware, or other harmful code.
• Attempt to gain unauthorized access to any part of the Services, other accounts, or connected systems.
• Use automated means (bots, scrapers, spiders) to access the Services without our express written permission.
• Interfere with or disrupt the Services or servers, including through denial-of-service attacks.
• Create multiple accounts for the purpose of abusing promotions or circumventing restrictions.
• Resell, sublicense, or commercially exploit the Services without authorization.
• Use the Services to send unsolicited communications (spam).
• Collect or store personal data about other users without their consent.

We reserve the right to investigate and take appropriate action against anyone who violates these prohibitions, including removing content, suspending or terminating accounts, and reporting to law enforcement authorities.

5. Intellectual Property

5.1 Our Intellectual Property

The Services, including all software, design, text, graphics, logos, icons, images, audio, video, helper persona names and characters, and the overall look and feel of the platform, are the exclusive property of Bajora, MB or its licensors and are protected by international copyright, trademark, patent, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes, subject to these Terms. This license does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Services.

5.2 Your Content

You retain ownership of all content you submit, upload, or create through the Services ("User Content"). By submitting User Content, you grant us a limited, non-exclusive, worldwide license to process, store, and display such content solely as necessary to provide the Services to you. This license terminates when you delete your User Content or your account.

5.3 AI-Generated Output

Subject to applicable law and these Terms, you may use AI-generated output from the Services for your personal or business purposes. However, we make no representations or warranties regarding ownership rights in AI-generated content, and similar outputs may be generated for other users. You are responsible for ensuring your use of AI-generated content complies with applicable laws and does not infringe third-party rights.

5.4 Feedback

If you provide us with suggestions, ideas, or feedback regarding the Services, you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use such feedback for any purpose without obligation to you.

6. Fees and Payments

6.1 Pricing

Certain features of the Services are available only through paid subscription plans. Prices are displayed on our pricing page and are quoted in the applicable currency. All prices are inclusive of VAT where required by law. We reserve the right to change our pricing at any time, with at least 30 days' notice before the next billing cycle for existing subscribers.

6.2 Billing and Renewal

Subscription plans are billed in advance on a recurring basis (monthly or annually, as selected). By subscribing, you authorize us to charge your chosen payment method at the beginning of each billing period. Subscriptions automatically renew unless cancelled before the end of the current billing period.

6.3 Refunds and Cancellation

In accordance with EU consumer protection law, if you are a consumer within the European Economic Area, you have the right to withdraw from your subscription within 14 days of purchase without providing a reason. To exercise this right, contact us at [email protected]. If you have materially used the Services during the withdrawal period, we may deduct a proportionate amount.

After the 14-day withdrawal period, cancellations take effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period unless required by applicable law.

6.4 Usage Limits

Each subscription plan includes defined usage allocations (such as message limits, storage capacity, or automation runs). If you exceed your plan's limits, we may throttle your access, prompt you to upgrade, or charge overage fees as specified in your plan terms. Unused allocations do not carry over between billing periods.

7. Suspension and Termination

7.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us at [email protected]. Upon termination, your right to use the Services ceases immediately. We will retain your data for 30 days after termination to allow for data export, after which it will be permanently deleted in accordance with our Privacy Policy.

7.2 Termination by Us

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including but not limited to:

• Breach of these Terms or any applicable policy.
• Conduct that we reasonably believe is harmful to other users, third parties, or our business.
• Non-payment of fees.
• Extended inactivity (accounts inactive for more than 12 consecutive months).
• Requests by law enforcement or government agencies.

Where practicable, we will provide you with prior notice and an opportunity to cure the breach before termination, except where immediate termination is necessary to protect the safety of users or the integrity of the Services.

7.3 Effect of Termination

Upon termination, all licenses granted to you under these Terms immediately expire. Any provisions that by their nature should survive termination shall survive, including intellectual property rights, limitation of liability, indemnification, and dispute resolution provisions.

8. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results obtained from use of the Services, including any AI-generated content, will be accurate, reliable, or meet your requirements.

Nothing in these Terms excludes or limits any warranty or consumer right that cannot be excluded or limited under applicable EU or Lithuanian law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BAJORA, MB, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO:

• Your use of or inability to use the Services.
• Any conduct or content of any third party on the Services.
• Unauthorized access, use, or alteration of your transmissions or content.
• Reliance on AI-generated content or recommendations.
• Any interruption, suspension, or termination of the Services.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED EUROS (EUR 100).

The limitations in this section apply regardless of the legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise). Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Bajora, MB, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your User Content. This indemnification obligation shall survive termination of these Terms and your use of the Services.

11. Third-Party Services and Links

The Services may contain links to or integrations with third-party websites, services, or resources. We do not control and are not responsible for the content, privacy policies, or practices of any third-party services. Your interactions with third-party services are governed solely by the terms and policies of those third parties. We encourage you to review the terms and privacy policies of any third-party services you access through our platform.

12. Data Protection

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Law on Legal Protection of Personal Data of the Republic of Lithuania. Full details on how we collect, use, store, and protect your personal data are set out in our Privacy Policy, which forms an integral part of these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to its conflict of law provisions. The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) do not apply.

Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Republic of Lithuania, located in Vilnius.

If you are a consumer habitually resident in the European Union, you also enjoy the protection afforded by mandatory provisions of the law of your country of residence. In addition, you may bring proceedings before the courts of your country of residence, and if an action is brought against you, it can only be brought in the courts of your country of residence.

13.1 Online Dispute Resolution

If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution (ODR) platform to resolve disputes. The ODR platform is available at https://ec.europa.eu/consumers/odr. Our email for dispute-related communications is [email protected].

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any subscription-specific terms, constitute the entire agreement between you and Bajora, MB regarding the Services and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.

14.3 No Waiver

No failure or delay by us in exercising any right under these Terms shall operate as a waiver of that right. A single or partial exercise of any right shall not preclude further exercise of that right or any other right.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to be bound by these Terms.

14.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.

14.6 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any inconsistency.

15. Contact Information

For any questions, concerns, or requests regarding these Terms, please contact us: